FAQ

My Email and Password are Correct, but I Still Can't Log into Silverbucket

Silverbucket login

First make sure your login page is the correct login page. The login site is generally:
companyname.agbucket.com

If the login page is correct and you still can't login, you can double-check a few things with your organization’s Silverbucket main user / admin:

You have an account created in the environment
You have the email address filled in correctly for your account
Your employment date has started & end date has not expired
Your account is marked as active

In this screenshot the job has started (Jan 2, 2016) and there is no end date, so we are all good on that department. The e-mail is also written correctly. However, the activity information is set as 'Passive' which will prohibit the person from logging in. Silverbucket's administrators can fix this through the dashboard.

If everything in this article is checked and you still can't log in, please contact our support (support@silverbucket.com).

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